Please make sure any prices you are quoted are fully inclusive. Other companies might charge you for:

• set up fees
• under and over run charges.

All Swoop Media prices are fully inclusive.

2. What CD/DVDs will be used?

Please make sure you know what CDs,DVDs will be used for your CD/DVD duplication. Who are they manufactured by? There are lots of very cheap CD-r, DVD-r discs in the market which are very susceptible to scratching and therefore don’t last very long. In addition the on body printing on a cheap disc will look …. cheap.

Swoop Media exclusively use Professional DVD-r & CD-r disc.

3. What is the quality of printed parts?

What printing process is used? Is this done in house?

Swoop Media handle all printing in-house using the latest technology Xerox® Colour printing technology. We print up to 2400x2400 DPI using Xerox® stock.

4. What is the quality of the on body print?

Will my CD/DVDs have a shop quality finish?

Swoop Media produce industry leading on body printing at 4800x1200 DPI. Email duplication@swoopmedia.com  with your name and address and we will send you samples of work we have done for some of our clients.

5. Is artwork guillotined?

Please ensure that your artwork will have sharp professionally guillotined edges. Many of our clients have previously been provided with artwork that has been torn out of a perforated sheet!

Swoop Media professionally guillotine all artwork with the exception of rear inlays that have perforated fold up sides, this is the industry norm.

6. How much care goes into packing?

Make sure the work that you have worked so hard to produce doesn’t arrive smashed!

Swoop Media take a lot of care to make sure we do all we can to minimise breakages in the way we pack your job. We also re-cycle packing parts so we don’t contribute to wasting natural resources.

7. What is the breakages policy?

Make sure that if breakages do occur they are dealt with quickly and professionally.

Swoop Media will immediately replace any broken items free of charge.

8. Are full colour proofs free of charge?

Make sure you are not going to be charged for proofs!

Swoop Media provide full colour proofs for you to approve free of charge if requested when you order.